Sending / Receiving reported error: “Outlook data file cannot be accessed (error 8004010F)”
Description: the error message is triggered when you are sending or receiving emails. The regular reasons are:
- Emails are being saved to the wrong location
Solution: If you are using multiple email account or data files, it is possible that Outlook tries to save emails to a wrong location. To solve it, please remove your Outlook data files from your Account Settings -> Data files list and add them back again. Alternatively, you can also try by changing the folder where emails are being delivered (select the desired account from File -> Account Settings and click on “Change Folder”).
- Your Outlook profile is configured incorrectly
Solution: create a new Outlook profile and add your existing data files to it by following THESE STEPS.
- Outlook does not have enough permissions to write to the data files
Solution: this situation usually happens if you upgraded to Windows 7/8 while keeping your Outlook installation in place. To solve it, you have to take ownership on the data files by following THESE STEPS.
- Quit Outlook
- Start Registry Editor (Regedt32.exe).
- Locate the following registry key:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Messaging Subsystem\Profiles\Microsoft Outlook Internet Settings\
- Locate the registry key that contains the old personal folders entry, right-click the key in the right pane, and then clickDelete.
- Quit Registry Editor, and then restart Outlook.